Who we are
Illuminate Growth Systems operates this website and the Growth OS platform. For questions about personal information, contact admin@illuminategrowthsystems.co.uk.
Information we collect
When you apply to work with us, we collect your name, business email, business details, website, location, estimated customer value, commercial objectives and capacity information. Staff and client accounts also process authentication details, activity history and information required to deliver contracted services.
Why we use it
- To assess applications and respond to requested enquiries.
- To take steps before entering a contract and deliver agreed services.
- To operate, secure and improve our website and internal systems.
- To comply with legal obligations and maintain suppression records.
Lawful basis
Depending on the interaction, processing is necessary to take steps at your request before a contract, perform a contract, comply with legal obligations, or pursue legitimate interests such as responding to business enquiries, protecting systems and maintaining business records. Where consent is required, including certain non-essential cookies or electronic marketing, we request it separately.
Storage, recipients and international transfers
We use vetted service providers including Supabase for database and authentication infrastructure and Vercel for website hosting. Providers may process information outside the UK under appropriate contractual and transfer safeguards. Access is restricted by role and database row-level security.
Retention
Unsuccessful prospect and application information is normally reviewed for deletion after 24 months unless a shorter period is requested or a legal reason requires retention. Client, contractual, financial and suppression records may be retained for longer where required for service delivery, legal claims, tax, security or compliance.
Your rights
You may have rights to access, correct, erase, restrict or object to processing, and to receive portable information. You may also complain to the UK Information Commissioner’s Office. Contact us first so we can investigate promptly.
Security and changes
We use encrypted transport, managed authentication, access controls, audit records and suppression controls. No internet service is risk-free. We may update this notice when our services or legal obligations change.
This policy is an operational template and should be reviewed by a qualified UK privacy adviser before high-volume marketing or regulated-sector processing.